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Data protection

Data Privacy Policy Landhaus Rosengartl

1. Basics

This data protection declaration applies to all persons who use the services of the Landhaus Rosengartl, hereinafter Rosengartl. We are informing you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data are processed on this basis.

Renate Stocker (Rosengartl, Rohrmoosstraße 221, 8971 Schladming) is responsible for data processing.

By using our services and giving consent in the sense of this declaration, you confirm that you have reached the age of 14 and are able to give your consent or that your consent has already been given by your legal guardian.

2. Information in accordance with Art 13 GDPR

Your personal data, in particular

  • Your master data (last name, first name, address, email address, telephone and fax number, date of birth, customer number),
  • the data in travel documents (passport number, passport data, date of birth, issuing authority, term, nationality) and identity cards (identity card, driver’s license, etc. including issuing authority and term),
  • the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
  • the length of stay you requested as well as the destinations, hotels, contact persons, conditions related to the stay

are required for our services.

This data is therefore stored, processed by us for these purposes and, if necessary, passed on to third parties with whom we work to provide the most effective and best possible service for our customers – service providers in third countries can also act as processors, software and agency service providers belong -, transmitted.

We do not use profiling and automated decisions.

The legal bases for these data processing processes are

  • the fulfillment of our pre-contractual and contractual obligations to you,
  • Consents obtained from you,
  • Legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and
  • our legitimate interests (e.g. improving our customer service, also in the area of direct mail or safeguarding our own legal interests).

The duration of the storage is based on the duration of our business relationship, the consent you have given, and also on the statutory retention requirements and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we endeavor to know your customer requests that have already been transmitted to us so well that we can continuously and permanently satisfy you.

NOTE: Information about information in accordance with Art 14 GDPR, if personal data is processed that is not collected directly from the customer as a data subject (see also point 1 of the explanations and notes (“Position and content of the data protection declaration” creditworthiness queries or customer data that from third-party review portals) for this declaration).

3. Our website

When you visit our website, your access data is automatically collected and saved. These access data can in particular include the page called up, the files viewed, the date and time of the call, the IP address of the user, data from the calling computer, in particular the browser and the operating system, as well as the amount of data and the notification of the successful call. This access data is used by us for internal statistical purposes in order to guarantee the security of our offer and to optimize the offer. If an illegal act is suspected, the access data will be evaluated to secure evidence.

By entering your personal data in one of our contact forms, you consent to the transmission and storage and processing by us for the duration of this specific request. This applies in particular to your inquiries via the contact form and emails that you send us. We need this data to process your request and in these cases also save your IP address for the purpose of preserving evidence. The storage takes place as long as this is necessary for the support of any additional or subsequent questions asked by you or us.

The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and Section 96 TKG.

4. Transfer to third parties / obligations of contract processors

We may collect your personal data

  • within the group taking into account the permitted purposes of use,
  • to processors (e.g. for our electronic advertising in the form of newsletters) as well as to third parties who must be called in to provide the services you have requested, all of whom have committed themselves to complying with the applicable data protection standards,

transmitted. If compliance with European data protection standards is not possible – for example because standard contractual clauses, adequacy decisions or certifications are not guaranteed in a specific case – we will inform you in good time and also obtain the necessary consent from you. For further information please contact us at

5. Cookies and tracking services

We use cookies, which are small text elements that are used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to accelerating loading processes and making our offers more convenient for you to use. Your information, which is recognized and saved by cookies, is used to recognize you, but also to analyze your user behavior. They are stored on the server of the respective provider who, as a processor, has committed to complying with the applicable data protection standards.

After you have visited our website, cookies remain stored on your device unless you refuse this from the outset or you do not actively delete cookies. The active deactivation of cookies can impair the functionality of our website for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.

You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being forwarded to Google and the processing of this data by Google by using the browser available on the website. Download and install the plugin. However, the plug-in is only available for certain browser programs.

We also use third party content on our website in order to make our website as informative and convenient as possible for you. These include, for example, Google Maps or the widget. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third party provider. In this regard, we refer to the data protection statements of the respective providers.

We use Google Analytics, a web analysis service from Google Inc. 1600, Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies. The information generated by the cookie about your user behavior is usually transferred to a Google server in the USA and stored there. Your IP address will be shortened beforehand within the European Union and thus anonymized or at least pseudonymized. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.

Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. In this context, please also note the Google data protection declaration, in particular the information available under the following two links:

6. Contact

You can request information about your personal data that is stored by us at any time free of charge. As the person concerned, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, as long as there is no statutory storage obligation on our part.

Consequences of the withdrawal

Any person affected by the processing of personal data has the granted right to withdraw consent to the processing of personal data at any time. For more information on your rights as a person concerned, please contact us at , Tel. 03687/61417, we will be happy to help. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is responsible as the supervisory authority for complaints.

7. Other

We have implemented organizational and technical protective measures, which we continuously evaluate and adjust if necessary, in order to protect your personal data stored and processed by us.

We reserve the right to change this data protection declaration at any time and adapt it to new developments. The new version applies from the time it is made available on our website. The current version of the data protection declaration is available at any time on the website, also our imprint.